The Kingston Wharves Limited Group (“KWL Group”, “we”, “our”, “us”) values your privacy.

We are committed to safeguarding your personal data by ensuring that it is handled securely and responsibly, in accordance with the Jamaica Data Protection Act, 2020 and other applicable legislation. This Privacy Policy applies to the personal data that we collect and handle for the purposes of maintaining and providing our services. This policy outlines how we collect, use, store, disclose and protect your personal data.

In this Privacy Notice, ‘personal data or personal information’ means any information relating to a living individual or an individual who has been deceased for less than thirty years who can be identified from that information alone or from that information and other information in the possession of, or likely to be in the possession of the KWL Group and includes any expression of opinion about that individual and any indication of the intentions of the KWL Group or any other person in respect of that individual.

Personal data is collected by our employees.

Personal data is also collected through our website.

We collect personal data that is necessary for the provision of our services, to comply with our legal, regulatory or security obligations and to improve the visitor/ stakeholder/ customer experience. The information we collect may include:

• Contact Information (e.g. name, address, telephone number, email address)

• Identification Information (e.g. Taxpayer Registration Number (TRN), National Insurance Number (NIS), Business TRN, government issued IDs, passport, driver’s license, ID card details)

• Vehicle license plate number

• CCTV footage 

• Age

• Date of Birth

• Gender

• IP address

• Transactional and Shipping Data (e.g. banking details; payment history; shipping address)

We also partner with Google Analytics to capture how you use and interact with our website and to improve and market our products/services. Website usage data is captured using cookies and other tracking technologies to determine the popularity of products/services and online activity. For more information about what personal data Google Analytics collects visit the Google Analytics Privacy Policy. 

We use your personal data for legitimate business purposes, including to:

• verify identities

• provide, operate, maintain, improve, personalise and expand our website

• provide services and fulfill contractual obligations

• develop new products, services, features and functionality

• facilitate any necessary registration

• process transactions and/or payments

• communicate with you regarding services, updates or inquiries

• comply with legal and regulatory obligations

• detect and prevent fraud

• ensure the security and integrity of our website, premises and assets to which we have a duty of care

• marketing and advertising

In compliance with the Jamaica Data Protection Act and its relevant regulations, we may collect personal data related to children, only as necessary to facilitate the provision of internship programs and for insurance benefits if the child is a child of a KWL Group employee. We do not knowingly solicit, receive or process personal data related to children for any other purpose.

Kingston Wharves Limited follows a standard procedure of using log files. These files log visitors when they visit our website. This is done by hosting companies and is part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring or exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

We use ‘cookies’ to collect information about how you use or interact with our website (website analytics). Cookies are small data files which are transferred and stored on your computer or device by a website you visit, and which may be used for different purposes. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and or other information.

The Kingston Wharves Limited (KWL) Group Privacy Policy does not extend to third-party advertisers, service-providers or external websites. We encourage you to review the privacy policies of these third parties directly for detailed information about how they handle your personal data.

However, before partnering with any third-party advertisers or service providers, the KWL Group conducts a thorough vetting process to assess their data protection standards and compliance. Where applicable, we establish service level agreements (SLAs) and data protection clauses to ensure that any personal data shared with or accessed by these partners is handled responsibly and in accordance with the Data Protection Act (2020).

Your personal data may be shared with third parties where it is necessary for the operation of our business, including, where:

• service providers or contractors are assisting with business operations

• the regulatory authority requires it or when required by law

• it is required to settle a legal or financial dispute

All third-party recipients of your personal data must adhere to the same or similar data protection standards as the KWL Group and ensure adequate levels of protection for your rights in relation to the processing of personal data.

We do not sell or lease your personal data to any third party.

The KWL Group has implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss and destruction as required by the Jamaica Data Protection Act. However, no internet transmission, or electronic or physical storage is entirely secure. While we can guarantee the highest possible security of your personal data in accordance with the resources at our disposal, we cannot guarantee absolute security.

Subject to legal and regulatory exceptions, as an individual who is the subject of personal data, you have the following rights:

• The right to be informed of how your data is being processed

• The right to access your personal data being processed by us and be provided with a copy of such personal data

• The right to request corrections of inaccuracies or incompleteness to your personal data

• The right to object to the processing of personal data entirely or in part or withdraw consent for it processing where processing was based on consent  

• The right to request the deletion of your personal data (subject to legal and regulatory requirements)

• The right to lodge complaints with the Information Commissioner

Your personal data will be retained only as long as is necessary to fulfill the purposes outlined in this policy or as long as is required to meet any legal or regulatory obligations.

The KWL Group reserves the right to update this Privacy Policy as required to remain compliant with the law or to reflect operational changes. Any updates made to this Policy will be communicated to you through our website or other appropriate channels.

By engaging in business with us (including using our online website and entering our premises) you acknowledge that you have read and understand this Privacy Policy and you voluntarily consent to the processing of your personal data as described in this Privacy Policy.

If you wish to exercise any of your rights or have any questions, concerns or requests regarding this Privacy Policy, please contact our Data Protection Officer at:

KWL’s full legal name, address, and phone is: